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Kidcare and the Problem of Knowing What Actually Happened
Childcare centers have a strange information problem: everybody knows a little bit about what happened, but rarely does one person know everything. A parent knows when they dropped off their…
Kidcare: How Small Daycare Mistakes Turn Into Expensive Problems
Most expensive mistakes inside a childcare center do not look expensive when they happen. A teacher forgets to mark one child present. A meal count gets entered later than it…
Kidcare After Closing Time: The Work That Starts When the Children Go Home
The strangest thing about running a childcare business is that closing the classroom does not necessarily end the working day. By late afternoon the parents are arriving, cubbies are emptying…
Kidcare: Why Daycare Feels Expensive Even When Childcare Workers Are Underpaid
Parents rarely experience childcare as a cheap service. A family can look at its monthly daycare bill and reasonably wonder how a business charging that much for one child could…
Kidcare Through the Eyes of a Daycare Director
A childcare center director can spend an entire day moving between jobs that would belong to separate departments in almost any larger company. In the morning, the problem may be…
Kidcare and the Economics of Running a Small Daycare
A daycare can be full of children every weekday and still be a surprisingly fragile business. Parents may see a classroom with fifteen children and mentally multiply fifteen tuition payments,…
Kidcare Is the Software Sitting Behind a Daycare’s Least Glamorous Work
A daycare can look deceptively simple from the parking lot. Parents arrive in the morning, children disappear through the front door, teachers spend the day working with them, and several…