Kidcare and the Problem of Knowing What Actually Happened
Childcare centers have a strange information problem: everybody knows a little bit about what happened, but rarely does one person know everything. A parent knows when they dropped off their…
Childcare centers have a strange information problem: everybody knows a little bit about what happened, but rarely does one person know everything. A parent knows when they dropped off their…
Most expensive mistakes inside a childcare center do not look expensive when they happen. A teacher forgets to mark one child present. A meal count gets entered later than it…
The strangest thing about running a childcare business is that closing the classroom does not necessarily end the working day. By late afternoon the parents are arriving, cubbies are emptying…
Parents rarely experience childcare as a cheap service. A family can look at its monthly daycare bill and reasonably wonder how a business charging that much for one child could…
A childcare center director can spend an entire day moving between jobs that would belong to separate departments in almost any larger company. In the morning, the problem may be…
A daycare can be full of children every weekday and still be a surprisingly fragile business. Parents may see a classroom with fifteen children and mentally multiply fifteen tuition payments,…
A daycare can look deceptively simple from the parking lot. Parents arrive in the morning, children disappear through the front door, teachers spend the day working with them, and several…